Trace Register now offers unlimited training for its TR5 platform, helping customers fully harness the power of TR5 and its capabilities. TR5 can address complex challenges and requirements, including the U.S. Food and Drug Administration’s (FDA’s) Food Traceability Final Rule and Seafood Import Monitoring Program (SIMP).
Trace Register customers will now benefit from unlimited training sessions in the first year of using TR5, enabling a seamless transition and comprehensive understanding of the platform. Following the initial year, Trace Register will continue supporting its users with five hours of included training annually, helping them stay updated and proficient with new features and best practices.
Upon joining, customers will be connected with a dedicated team that remains by their side throughout their TR5 journey. This team assists with everything from initial setup to leveraging the platform's full capabilities, ensuring that customers can achieve maximum efficiency and traceability in their supply chains.
Alongside the announcement, Trace Register also recently launched a Customer Service page to highlight its Customer Service team.