Marshfield Food Safety has announced that the company is offering a no-charge guarantee for results that are reported late, or that are found to be incorrect.
“This may be the most significant upgrade that the food testing industry has ever seen,” says Joseph Ruggieri, Marshfield’s director of business development. “With so much effort placed on quality at Marshfield Food Safety, there is consistency in the results. Gaining accreditation to ISO 17025 is merely the foundation for our quality assurance program. Our work goes beyond the minimum requirements, with added quality controls and scheduling the proper time for scientists to complete the work. Work is done right and it is completed on time. The food industry and consumers benefit from this.”
Marshfield maintains that use of commercial proficiency testing demonstrates that test results are accurate. All routine tests have been subjected to validation and verification that the assay is fit for purpose. Additional work is also completed with collaborating labs for inter-lab studies. These results further prove the accuracy of test assays by comparison to other scientists who have also validated their methods.
Proficiency data is available to Marshfield’s customers as is the day-to-day quality control information. Completing all food testing work on time or ahead of schedule is a paramount objective for Marshfield Food Safety. This is backed up with a full guarantee. If any customer’s results are not completed on time--or sooner--then you do not pay.