Root Cause Analysis: Putting It to Work for You
Investing the time and effort to clearly define the problem that needs to be solved is a critical step in getting to the true root cause
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Tim King, M.S., M.A., is the Founder of and a Senior Partner with Quality Matters LLC. He is a quality SME and instructor for the American Society for Quality in Milwaukee, Wisconsin. Mr. King specializes in QMS implementations, process improvement teams, and corrective action investigations.
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